Delivery Delay Updates
Due to the ongoing COVID-19 situation our delivery partners are currently experiencing delays. As a result your order may take longer to arrive.
Our team continue to monitor deliveries and will lodge investigations on your behalf if there are delays beyond 10 days.
We apologise for any inconvenience this may have caused and thank you for your patience as we work through these delivery issues.
For the latest information from our delivery partners, please visit their websites.
Australia Post Shut Down:
Australia Post is currently experiencing high volumes of parcels through their network and has paused the collection of standard eParcel and Parcel Post collections until Wednesday 6 October. For more information please visit the Australia Post website here: https://auspost.com.au/service-updates/current-updates/ecommerce-collections-temporary-pause.
If your parcel has not had a scan on it, please note that since Stage 3 restrictions have come into effect that there are further delays and Australia Post is working on getting your parcel to you. At the moment please allow 5 business days after their quoted delivery date.
We want to thank you for your support of us throughout this period, we are looking forward to 2022 being a much more stable year.